Customer center

We will help you do the following

Express card issue

Submitting a card application

Card release

Card blocking

Card unblocking

Purchased coupon transfer

Change of personal data on card (card change needed)

Dysfunctional card reclamation

Card without electronical evidence

Anonymous card

Škodův palác

Jungmanova 35/29
Praha 1, 110 00

Open every working day during the following hours:

Monday
10:00
-
18:00
Tuesday
8:00
-
16:00
Wednesday
10:00
-
18:00
Thursday
8:00
-
16:00
Friday
8:00
-
16:00
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Use our online form to book your time at the counter.

Time slot reservation

Check the occupancy of the counters and the current queue conveniently online.

Current queue