The registration of the user account on pidlitacka.cz and the DPP e-shop is shared, the account can be logged in with the same login details on both websites. You can also use the registration from the mobile application PID Lítačka.
User accounts from the litacka.cz website is no longer available, please register again directly on the pidlitacka.cz portal.
Persons over the age of 15 can register a new user account.
You create a new user account by filling out and sending the registration form here. The e-mail address provided will be your login and will also serve you for any communication for sending notifications to the account.
After submitting the registration form, you will receive an activation e-mail with a link. The registration is finished by clicking on the link.
When logging in to your account for the first time, you need to fill in your name, surname and date of birth. Please check your data before saving, you will not be able to change it later.
Additional data can be added to the account later also in the Personal Information section.
The password must be at least 8 characters long, contain at least one lowercase and one uppercase letter, and at least one number.
The activation e-mail will usually arrive within a few minutes. If you can't find the e-mail in your inbox, check the bulk or junk mail folder, or the spam folder. If the activation did not take place, you can send a new activation e-mail link here.
If your account has been registered and activated and you still cannot log in to it, you can generate a link to create a new password here (https://pidlitacka.cz/cs/forgotten-password ). If you do not remember the registered e-mail address for your user account, it will be communicated to you at the Lítačka Customer Centre in the Škoda Palace upon presentation of an identity document.
A change of the registered e-mail address of the account can be requested by e-mail to info@pidlitacka.cz. The request must include the current e-mail address of the user account, your verification code, and the required new e-mail address. No other user account may be registered under the new e-mail address.
If personal data (name, surname, date of birth) were entered incorrectly during account registration, or if they have changed, they need to be corrected. Data correction can be requested by e-mail to info@pidlitacka.cz, the request must include the e-mail address of the user account, your verification code and the correct personal data. You can also change the data in the Lítačka Customer Centre in the Škoda Palace upon presentation of an identity document.
The photo in the account is used to identify the passenger during the transport check in case of using the mobile application or the personal payment card of the identifier. An approved photo in your profile is required to use these types of identifiers. To be inserted, the digital ID photo must meet the following technical parameters:
The photo should also meet the following parameters: 1. The photo captures the whole face from the front view, open eyes. 2. The photo captures the entire face - from the top of the head to the shoulders. 3. The photo is taken in front of a monochrome light background. 4. There are no shadows in the photo that would impede the legibility of the face. 5. Photographs must not be taken with sunglasses or a headgear (unless there is an exception, e.g. for health or religious reasons). 6. The photo must be colourful, easy to read, without significant adjustments. 7. The photo must match the current appearance of the passenger.
Remember that each photo is checked after insertion and unless it meets the parameters, it may be rejected.
If you use a mobile application or a personal payment card as an identifier, it is necessary to upload a new photo that will meet the required parameters. The photo in the profile is displayed to the inspector for check-in when using these identifiers and is mandatory.
The ability to save an ISIC card to a user account allows students to verify account information and prove their entitlement to a discount online, without having to visit a branch. You store the ISIC card for the main account in the Personal Information section. You can find the option of saving the ISIC card in a subordinate account in the Linked accounts section, where you open the account detail and select the option to edit the account.
The ISIC card can be saved in the account from 18 to 26 years of age, when it is possible to use the student tariff category. For successful saving, it must be a valid Czech ISIC card, kept in the ISIC GTS-Alive database.
The identifier can be removed from the account if a valid fare is not assigned to it. You can request the removal of the identifier from the account by e-mail to info@pidlitacka.cz. The application must include the registered e-mail address, specific identifier (identifier number or name and expiration date) and your verification code.
Of course, an account can be cancelled if the following conditions are met:
Linked accounts are used to create and manage additional accounts within one registration. You can use linked accounts, for example, to manage the accounts of your family members or other acquaintances. There are two types of linked accounts - shared and subordinated accounts. Shared accounts are other separately registered accounts with which sharing has been set up. Subordinated accounts are directly part of the registration in which they were created.
A subordinated account allows you to directly manage the identifiers and fares of other persons from your registration without the need for a new registration. At the same time, you can also use this form to manage the accounts of children under the age of 15 who cannot have a separate registration. Creating a subordinated account is only possible in the account of a person over 18 years of age. You create a subordinated account in the Linked Accounts section. When creating an account, all you have to do is fill in the personal data of the person for whom it is created. You can assign identifiers to a subordinated account in the My Identifiers section. An overview of the identifiers in the linked account can be found there. An overview of the fare on the identifiers from the linked account can be found in the My Coupons section.
In the process a subordinated account becomes a separate account. In order to emancipate the account, the subordinated account must be in the name of a person over 15 years of age. You can find the option of account independence in the Linked Accounts section, where you open the account detail and select the independent account option. To make the account independent, enter the as yet unregistered e-mail address, which will be used to create a new user account, and the password for logging in to the independent account.
By sharing your account, you will allow another registered user to manage your identifiers and fares, including the purchase of new coupons. You can find the option to share your account in the Linked Accounts section. To share your account, you enter the login e-mail of the person you wish to share your account with, and this user will gets notified by e-mail of a sharing request. The person will then only accept or reject the sharing request in their account, again in the Linked Accounts section. Sharing can be cancelled at any time. Sharing is used for one-way access to your account, so if you want to manage another person's IDs and coupons, that person must share their registration with you.
You will find the verification code for your account (formerly the password for communication) in the Personal Information or in the e-mail that was sent to you during registration. You can find the verification code for the subordinated account in the Linked Accounts section in the account details. Verification codes can be edited. The verification code for your account can be further communicated to you at the Lítačka Customer Centre in the Škoda Palace upon presentation of an identity document.
With your registration you can enable or disable the sending of notifications regarding the end of the coupon validity, the expiration of the identifier and the discount category. You can also allow receiving marketing messages. Sending notifications, including adjusting the time in advance they will be sent, can be adjusted in the Notification settings. E-mail notifications automatically apply to both master and subordinated accounts. Notifications sent in the form of SMS are sent only to accounts with a telephone number, so do not forget to fill it in with subordinated accounts.